Perfect hotel for family with child. Realy good services, room clear and beautifull. Personal was great with excelentne support for us. Lot of type of food, nationally kitchen. We can recommend for you. Thanks for greats days.
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This was our sixth stay. Everytime in Wellness hotel Chopok is our favorite. Always friendly staff, exquisite food, super clean room and great wellness. We are looking forward to come back again soon.
Great satisfaction, but please reconsider the prices of drinks in the restaurant. Many thanks to the masseur, amazing approach, very helpful cleaning services. We were very satisfied with the approach on the reception.
Starting with reservation process which is confusing through hotel website. We wanted to book a room for a couple with a baby, two different prices showing on two different screens, had to call them and resolve, not a big issue, but still not resolved on the website Today.
Baby received toy, colouring book when we arrived - very nice touch.
We had to order our dinner during check-in, but receptionist showed us menu for next day unfortunately. We found out when we've received our dinner that night. Restaurant staff is amazing, don't think I've ever experienced such a helpful and friendly service. Food was great as well, no complaints here.
No complaints about room and room service, everything was as advertised.
Wellness and other services are very good, as we were visiting during holidays season, sauna and swimming pool for adults and older kids were not crowded at all. I've enjoyed that and massage (€ extra) very much.
What I didn't like is that the disabled parking lots were occupied with cars without disabled tag during our stay. I know individual visitors are responsible for that, but reception staff requested our plate numbers when we've arrived, so it shouldn't be a problem to call visitors who are parking on disabled spots and ask them to move car somewhere else.
There is an afternoon snack being served, which is nice touch as well, but it's somewhat chaotic. Capacity is limited, as the restaurant isn't fully opened for afternoon snack. There are room numbers on the table, but if your table is in closed part of the restaurant, you are unlucky as the people who have their number on the table will come and claim the table and you need to find different one and hope no-one else will claim it.
Overall, this was rather pleasant experience and I can recommend this hotel if you're visiting with baby. Think our 3 months old enjoyed his stay very much as well.
Room was big, nice, clean. We have view on the parking site 2nd floor, still nice view. During summer holiday there is program for children almost the whole day. Evening is minidisko, and then quiz for adults.
Meal was very tasty.
We stayed in the newer part of the hotel, in the top room with a fireplace and a stunning view through the glass balcony windows to the wooded hill opposite.
The food was nice and tasty with aprox.3-4 main dishes for adults and 2 childrens' to choose from.
Hotel has a decent adult swimming pool (we didn't visit the one suitable for kids in the older part of the hotel, though).
There is also a playroom with LEGO bricks for children to play.
There is also an Ice Cave nearby, but you have to climb up a steep path trough forrest to get there.
All in all, wellness hotel Chopok is a pleasant family hotel where you can spend a nice few days with your kids.
