We stayed here a few nights during our trip to Europe. The hotel is conveniently located right beside the gondola that takes you up to the nearby mountain Chopok. The service is what sets this hotel apart from other places where we stayed in Slovakia - courteous, informative, helpful, accommodating... The restaurant provided excellent meals that were served with the upmost professionalism in an upscale and luxuriously appointed dining space. We would love to try this hotel again in the winter months for a ski trip.

We stayed for 8 days, a family of 5, half board. The room was big (3 rooms, 2 bed rooms and a family room) and convenient . The meals were nice and the hotel staff was just extra ordinary . They were very helpful in providing information , very patient to all of our requests, spoke good English and went above and beyond the standard service when we needed medical help . We highly recommend this hotel. Only downsides for us were that the breakfast was exactly the same every day (8 days...), and the pool & SPA close at 21:00 (we would have appreciated another hour), but other than that - a great choice.