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Reviewed 15 August 2019 via mobile

Aloha. I LOVED my experience on my recent stay at Hawaii Island Retreat! I felt welcome the minute I arrived and was warmly greeted until the minute I left. The whole staff went above and beyond to ensure my stay was AWESOME.

HIR is a very special place full of peace and sacred energy all around. I feel fortunate to have been able to experience the incredible living example of where sustainability and permaculture mix with luxury and transformation. I highly recommend it.

The entire property is pesticide free, eco friendly, organic and is breathtakingly beautiful with views of the ocean from the seaside cliff. There is a fantastic salt water infinity pool which I felt like I was floating in heaven. I watched the stars at night and felt refreshed each morning. I stayed in one of the luxurious yurts and it was exactly what I wanted. I deeply enjoyed the peace and quiet since I value my privacy and love my solitude which was undisturbed. I dislike A/C so I really appreciated the fans and natural fresh air that breezed through my yurt windows. My bed was extremely comfortable. The yurts have their own private bathroom with a sink and toilet. The showers are conveniently located close to the yurts and have dispensers of organic body wash, shampoo and conditioner made from the land. They smelled so nice and made my hair and skin feel silky smooth. I felt a genuine connection to nature and I really enjoyed spending time in the gardens and the open courtyard. Positivity and good vibes abound. The architecture and construction of all the buildings on the premises are lovely.

The Legends & Lore Walk and visit with the Council Stones in the sacred valley was fun and I learned a lot about the sacred and medicinal plants of Hawai’i along with interesting facts about the culture, land, history and traditions which I thought was extremely cool. The food was healthy, delicious and delightfully fresh farm to table organic meals with lots of fruit and veggies which were beautifully prepared. There was a glass water bottle which I was provided with in my yurt so I was able to refill it with fresh, clean drinking water as often as I needed to stay hydrated. The Applied Kinesiology Massages and spa treatments were magical. I felt an authentic healing of mind, body and spirit. Jeanne is a gifted healer. I feel inspired by her love and dedication to transformational sustainability.

Thank you Robert, Jeanne, Daemion and the rest of your wonderful ‘Ohana at Hawaii Island Retreat for creating a slice of sustainable paradise and for making my stay truly exceptional, uniquely transformational and for treating me like family. I will forever cherish my experience and I am already looking forward to my next visit. Aloha.

Date of stay: August 2019
Trip type: Travelled solo
Thank Nitrochaser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hawaiiislandretreat, Guest Relations Manager at Hawaii Island Retreat at Ahu Pohaku Ho`omaluhia, responded to this reviewResponded 17 August 2019

Aloha,

In every way, it was a joy to have you with us! We look forward to your return whenever that's possible...

Mahalo nui loa,

Guest Services Manager
Hawaii Island Retreat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2019

Hawaii Island Retreat offered a beautiful, secluded, pristine, close-to-nature experience. Very welcoming vibe and lots of hospitality and warmth from all those running the centre. Something to keep in mind is that although wifi is supposed to be available in certain areas of the property, wifi connection was non-existent or minimal at best. Cell service was also very limited. The patio door in my room was broken, and although I tied a cord around the handles to help keep it closed, the wind banged the doors open and shut, keeping me awake several nights. No alternative solutions (i.e., repairing the door) were offered. Additionally, something to keep in mind is that due to environmentally-friendly practices (which are wonderful!), no chemical sprays are used for insects etc., so ant infestations are an issue, especially if you have any food in your room. Must be very diligent to wrap and seal all food and drink items. Overall, low cleanliness level. If attending a large group retreat or training, I would still recommend Hawaii Island Retreat due to the beauty, solitude, and sacred energy of the land.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
2  Thank jenaerachelle86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2019

This is a lovely property in a beautiful location. The amenities and facility are first rate, but for reasons I’ll describe below, it was not the right place for us and we cut our stay here short.

We had made a reservation for 5 nights under the impression that, while it would be on the quiet side, there would be other guests to interact with, workshops or classes to attend, and an on-demand restaurant to dine in.  These expectations were not realized.  When we arrived we were informed that we were the only guests registered that night and that only one other couple was registered during our stay.

After much consideration we decided that the unexpected solitude was not for us and decided to leave after one night. The owner told us that the property is meant to be a quiet place and that even if there had been other guests it would not have been a social environment.  She suggested that we had false expectations.  That may in fact have been true, but there is a big difference between a place that has a quiet “vibe" with other people around versus being one of two couples on a large property where you might not see another guest for days. After some negotiation, the owner agreed to only charge us for a two night minimum stay instead of the 5 nights we had booked.

Our expectations were wrong about this property.  The other couple told us they loved the idea of being the only ones there.  It seems that a lot of the bookings at his property come from groups and we can see how this would be a wonderful spot for a group event.  But still, we feel it is incumbent on a resort to inform you that you may be the only ones staying there, especially when it is in such a remote location.  Also, don’t expect meals, classes or activities to be available spontaneously.  It seems that everything has to be booked and arranged ahead of time.

Date of stay: June 2019
Trip type: Travelled with friends
1  Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hawaiiislandretreat, Owner at Hawaii Island Retreat at Ahu Pohaku Ho`omaluhia, responded to this reviewResponded 14 July 2019

Aloha,

We appreciate the thoughtful review of your experience.

You're correct that this is a quiet and peaceful place. It's not a large, destination hotel but then, it's not intended to be. And, as you discovered, some prefer it - even love it! and some don't.

Your comment, " Don’t expect meals, classes or activities to be available spontaneously. It seems that everything has to be booked and arranged ahead of time." is correct. We're a small, boutique hotel and spa - not a large, mega resort.

Below are excerpts of what we include on all confirmation letters. The reason we give this to guests as soon as they book is so they understand what we offer with the goal being to provide the best possible service. You'll notice in every category, spa treatments, meals and classes, we ask for as much advance notice as possible so we can accommodate requests.

Spa Treatments:
In addition to luxury accommodations, we’re also a spa. Attached is our Spa Brochure for your perusal. If you’d like to indulge in any treatments or classes, we’d appreciate as much advance notice as possible but at least a week. That gives us time to schedule them prior to your arrival.

Meals:
Please let us know 24 hours in advance if you wish to enjoy meals with us. Should you choose to dine with us, we would also like to know if you have any dietary restrictions, allergies or preferences that we may inform our Chef of to ensure we provide you with the highest quality of service. Please note, there may be instances where we do not have a chef on duty. In those instances, even with 24-hours advance notice, we may not be able to accommodate your request for meals.

Classes:
We can also schedule private yoga, meditation, fitness and other sessions. Please check our “Spa Classes” menu on the website for a full listing of possibilities. Our instructors are the finest on the island, and dedicated to offering our guests the most expert training. To insure your treatments, classes and times of choice, we encourage you to book your services prior to your arrival.

While we do have groups here, everything we offer is geared toward individual travelers such as yourself. So, while it's true groups love it here, it's equally true individual travelers do too.

Mahalo nui loa,

The Ohana at Hawaii Island Retreat

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2019

Horrendous and disappointing.

We rented the entire facility for 4 days of events including my daughter’s wedding for 130 people. Let me start by saying that the proprietor here (Jeanne) went a long way towards RUINING the entire process for my wife and I. Her (in my opinion, phony) aloha spirit when you meet her is quickly replaced by a very inhospitable and bordering on rude attitude for the rest of the process preparing and executing the rehearsal, wedding day, and post-wedding day brunch. In my opinion, she did not demonstrate the skills of a person in hospitality. The ONLY THING that saved the weekend was our wedding planner and the fact that the grounds are picturesque.

I want to be very accurate in my appraisal of the weekend. The food that was provided for breakfast in the morning and the brunch was good. We had the wedding food catered by another company. The grounds are beautiful. The rooms were fine but very warm due to the lack of A/C so it made getting ready for a wedding difficult since we were all sweating profusely by the time of the events. Our bungalow was filthy in places, bugs everywhere.

The real problem was the lead-up for months to the events. I’m not sure what we would have done without our wedding planner (Hannah) who literally saved the day. The owner was so incredibly uncooperative...it was hard to fathom. On multiple occasions she told us things that she did not follow through on or downright lied. Some examples: She sent us a diagram of the grounds which included a space for tent erection that she had listed as 100 feet wide...in truth it was less than 25 feet wide. When we originally toured the facility, she told us we could use the “yoga room” for a variety of uses including a “back up” if it were to rain...then she reneged on that promise. (The yoga room, which is one of the better spaces in the facility, had drapes up the entire weekend even though we rented the whole facility). The selection of the beer and wine from long distance became an ongoing ridiculous process whereby the owner INSISTED that I provide her the wines that I wanted and she would see if she could get them... why not provide a list for me to choose from that she has available you ask?? God only knows. After $300 of wine purchases and multiple trips to my local wine store to try to select wines that she MIGHT have...the process became almost unbearable when she said to me on the phone, “look if you don’t want beer and wine at this wedding, it’s ok with me”. Really?? She insisted that she was going to “pass through” the wine and beer at her cost but then refused to show me the invoice of what her cost was...and that she was including “fees” but would not tell me what those fees represented.
I have been involved in countless large and small events in my career. I have been involved in bringing hundreds of people to destination-events in the past. NEVER have I run into someone who literally put hurdles up at every turn to make things more difficult. In spite of this woman, we were able to have a nice event due to the picturesque grounds and OUR diligence. Good luck to anyone who chooses this facility.

Date of stay: June 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
11  Thank Askddkdkfj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2019

Hawaii Island Retreat was a beautiful relaxing destination. I was there for a retreat and the food that was served was beyond amazing. Fresh, clean, and healthy every meal. They even make their own honey. :) It is off the main road, and all you hear at night are the waves crashing on the shore. It was clean and the staff were freindly.

Date of stay: February 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Lorrieu15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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