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“Westjet Kamloops BC - wow Staff!”
Review of WestJet


Reviewed 9 April 2018

Stand up ovation for the airport staff in Kamloops - 6 am flight. Smiling, happy, communicative, efficient and obviously a team approach. Totally customer oriented - an exceptional experience early in the morning when most passengers are barely awake.

Winnipeg - not so much. This staff could learn a lot from their colleagues further west. Barely a sincere greeting or a smile. Definitely not from the heart.

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Thank Ideasculptor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,515 - 2,519 of 9,750 reviews

Reviewed 9 April 2018

Always a pleasure flying with WestJet. Friendly service and easy check-in and boarding.
Also, they have very competitive prices when you book in advance.

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Thank C R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

The flight attendants were hilarious and made the flight so much fun from beginning to end. I prefer flying WestJet as I feel the employees in general from airport staff to airline staff are much more pleasant than other airlines.

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Thank elainemargareth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

Due to a family emergency where one of the flight attendants needed to leave, we ended up being delayed for boarding. The staff were friendly, kept everyone informed of where they were in the process from obtaining another flight attendant right till boarding. The boarding process was quick and to my delight the seat next to me was empty. The flight was smooth despite the snow storm when we left Calgary and only minor turbulence landing in Pentiction. The return flight was again delayed, reason was they had left Calgary late coming west. Still no one was upset and everyone seemed to be in good spirits when we finally loaded 25 min late. I found all staff to be professional and courteous and the Captain and First Officer apologetic and thanked everyone for their understanding. This was the first time I had been on a Q400 turboprop. I quite enjoyed being able to watch the landing gear at work.
I personally enjoy flying with West Jet, they are a more relaxed and happy carrier.

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Thank Traveler11Alberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018

First time on the prop plane Embracer 400. Flight was full both ways on April 5th, and returning April 8th. Older planes without all the new electrical amenities .A little rough in the air on landing in Montreal and takeoff and landing returning to Toronto but not too bad.
A definite difference in the size of the plane compared to the ride.. Just over an hour flight each way. Passengers again are trying to bring on full luggage so as not to pay check in luggahge fee. Will not fit into overhead compartments.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank bryonp913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC