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“Good flight but economy seats only good if you are short and don't dare ask for a decaf drink!”
Review of Virgin Atlantic Airways


Reviewed 4 weeks ago

On the whole the service was good, no delays and going home we arrived an hour early. But I didn't realise asking for a decaffeinted coffee was such a massive inconvenience for flight attendants. Some people may ask for a decaf coffee just for a change but some of us cant have caffeine for medical reasons. Surely on a long haul flight and the price we have to pay for the flights couldn't Virgin accommodate the decaf drinkers?
Economy seats were comfortable enough for me but I am only 5'3" but for my son who is 6 foot it was very cramped and there wasn't enough leg room for him.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank AngelaK201849
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 - 263 of 10,351 reviews

Reviewed 4 weeks ago

Virgin met all of our expectations on our recent flights and I’d say they exceeded expectations when it came to the inflight dining where we were offered a three course meal with the choice of three different main dishes.
We were very pleased with the inflight entertainment which consists of new release movies. We would definitely choose to fly with them again.

Thank Melanie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

During a recent flight my wife and I had an altercation with a parent whose child was kicking the back of my wife's seat. His response "she can do what she wants" sums up everything wrong with the world today. NO PARENTAL CONTROLS

2  Thank IAQ63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Initially missed the dedicated check-in desk, as we headed to the general area as this caught our eye as we exited the elevator. We were quickly directed to the correct area by ground crew and the check-in process was quick and easy. As it was an overnight flight, we headed straight off to the Clubhouse for a meal so that we could get as much sleep on the plane. There was a reasonable choice of food and drink on offer and the meal was delicious. The flight was expedited by a strong tailwind, which sadly shortened the sleep time - can't have everything! Amazingly the luggage was unloaded and already on the carousel by the time we cleared immigration and we we on our way home.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeremy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is the is the first time that we have chosen Virgin Atlantic on flights to India (which we do annually). We flew in the new Boeing 787 Dreamliner which was extremely comfortable. There was good leg room considering we were travelling in economy. Also we were able to choose our seats (we like the central section with easy access to the loos) without extra charge. The flight attendants were kind and helpful and the drinks and food service was most enjoyable. We would definitely choose Virgin Atlantic as a carrier again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank DGarethOwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC