Oct - UA520 New Orleans to Houston 737-900 (#3817) FC Seats 4E & F
We flew UA520 from New Orleans (MSY) to Houston (IAH) on October 13, on a 737-900 (#3817) in First Class, in seats 4E & F.
Since we were likely not going to ever fly out of the old terminal at MSY, with the new one opening, before our next visit to New Orleans, we stopped into Barboter, at the end of the D Concourse, and probably for the last time - unless they open in the new terminal.
We were at Gate D-5, just steps away, before boarding, and then boarded before Group 1, due to our status. We were in our seats, and had our jackets hanging in the little closet across from the galley, before anyone else was aboard. We both got Ginger Ale for our pre-departure beverage.
This plane was doing a yo-yo between IAH and MSY, and the cockpit crew knew the weather, as they had just flown through it. It was also one of the newer 737's, with the “Dreamliner” ceiling and lighting, and the larger overhead bins in First Class. However, this plane had seen some wear and tear, and the seat back in Row 3, looked like it had been scratched by a leopard. However, everything worked fine.
This 737-900 had 5 rows in First Class, in a 2-2 configuration, then 7 rows (port side) and 8 (starboard) of 3-3 in E+, with 16 rows of 3-3 in Economy. The FC seats are 21" wide, with a 38" pitch, which provides plenty of legroom. The FC seats are fine, and fairly comfortable, but we have grown fond of the FC seats in the Airbus A-319/320's, which were refurbished about 5 years ago, across the fleet.
Though the sky to the north was darkening, we took off in nice weather, though did go through a cloud bank over Lake Pontchartrain, which is very common. We broke out of those clouds after turning to the west, over about Norco, LA, and caught a glimpse of the Mississippi River - but were then back into the clouds, until we were starting our final approach into IAH.
This plane had PDE (Personal Device Entertainment), which is a streaming service to one’s device, and is free. It requires that one have the latest United App, but that program is so useful, if one flies United, that they should have it installed anyway. On this short flight, we did not use it. We also had WiFi, for a fee, but did not use that either.
During the short flight, there was a passed snack basket, and also drinks, but we declined both, as we were going to eat on the second leg, IAH to PHX.
The flight was quite good, and the Gate Agents at MSY were very good, as were the members of the cabin crew. We arrived with plenty of time to connect to our flight home, to Phoenix.