Flight left on time and arrived on time. The only problem was the quick turn around for the second leg of the flight in Houston. Would have been much nicer and easier if there was a direct flight to Nashville like Southwest provides. I should also mention that we if possible take advantage of economy plus for extra legroom.

Flew in the early morning from busy O’Hare to busy Liberty. Both airports work hard to move you along as quickly as possible. United’s employees were friendly and helpful, especially when I left my cell behind in security. I realize the problem shortly before boarding. Had the phone and was on my way without any delay

I have travelled with many airlines over many years and my experience with United was an extremely positive one. Professional courteous staff and extremely professional and comfortable flights.

Economy flight.

"No Carry On" - so had to check my small Delsey hard shell 18" carry and pay $30.
Then United Airlines cracked (10" crack) the $100 suitcase - it is destroyed.

Got home near midnight and didn't unpack until the following evening after a 17 day Panama Canal cruise.

Their 24 hour must fill out claim at a busy airport the day before Thanksgiving just passed. I might get a $100 voucher for a flight next year (MAY NOT EVEN USED IT).

Then they hassled me about a under the seat bag with medications.

Arrived early at airport, had lunch there and flight was on time. Flight was on time and arrived in PIT early. On return, with storms in midwest the return flight was a half hour late, but made up time and arrived 10 minutes late,