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“It is quick but with minimum comfort”
Review of United Airlines


Reviewed 18 September 2018

The gate personnel were helpful and courteous. The cabin crew were mechanical and expressionless. They did what they were supposed to do but nothing extra. This was a 5 hour flight. The snack was a bag of tasteless hash. There were two servings of beverages- again the airline did the minimum. The airline offered extra leg space but the added space of a few inches did nothing for comfort and was not worth the cost. On this long flight the pilot was able to avoid turbulence thus giving us a smooth ride.

Date of travel: August 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank vinceclark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,605 - 2,609 of 35,265 reviews

Reviewed 18 September 2018 via mobile

Our flight to Orlando and back was fine. The economy seats a little tight. If you choose basic you dont get to choose your seat or bring a carry on. Regular economy you can. The flight was nice both ways, the change of boarding 2 lines was much nicer than standing in 5 lines, need better free snacks, snacks for purchase way too expensive

Date of travel: September 2018
Thank hamiljulie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

This flight was awesome. I prefer direct flights. I hate having to connect! This flight was so seamless that I could not have asked for anything more perfect. I looked at 5 movies, and I was home! It did not feel like I was on the plane for a little over 9 hours (flight landed at 1:40 and was due in at 2:10! The flight attendants were superb. One of the flight attendant--a seasoned female--was sooooo delightful. The gentleman on the flight was also a delight. Very friendly and spoke fluent Italian. While I was traveling in Economy, with great service, I can only imagine what 1st class must have been like. Great job!

The worst part of this flight was going through customs. It was chaotic and unorganized.I believe with just a few changes, that too could be a seamless experience!

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mowdy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

We were scheduled to go to Long Boat Key after landing in Tampa. Because of the Red Wave problem, we shifted to Orlando. The driving time was the same.

The United flight wasn’t just on time but actually early. That made the 1 hour drive to Orlando easier to take. We were treated well and the service was excellent. There was plenty of room for our carryons as well.

Flying with united is usually great and this flight was no different. The United sky’s are truly friendly!

Date of travel: September 2018
Thank WillHildebrandt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

The plane was a coffin. Super tiny and no leg room, no baggage room. Best place in the plane was the bathroom. Newark airport is nothing but hell. Three terminals and you have to visit each one for United. Some have no AC in the middle of summer. All flights are normally delayed or cancelled. The worst TSA lines of any airport in the USA.

Date of travel: September 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jeep_Rick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC