Have been a member of Continental whateverflyersclub since 87, since United took over its been a nose dive. I would say, pricewise, we were satisfied, leg room was a notch above 3 class charter. NO service. Why have airpeople, they huddle in their booth, and do nothing for passangers. Hawaiian AIrlines in 35 served us more than in 8 hours to Chicago. I will avoid, unless the price is right.