I recently needed to be in Springfield, OR for a class but wanted to continue on to California afterwards. United offered the best flight times and cost of all the airlines I checked. The flight to Oregon originated in Indianapolis and arrived in Portland where I transferred for a short hop to Eugene. Every step of the way was smooth with no gate changes or delays. No one asked for me to switch seat assignments (which has happened on other airlines) or ignored my presence when passing out drinks. United was professional, on time, and delivered as promised on all that I paid for.