I'm aware that flying isn't what it used to be but when flight attendants can't even muster a smile or even to be slightly helpful we've lost the joy of travel. Upon decent into Cancun they had us fill out our papers for customs and only had forms in Spanish and seemed to have no idea how to fill them out or who needed what forms. When asked the flight attendant literally answered "I have no idea!" And walked away. Just a suggestion but if that's your job maybe you could be a bit informed. Filling out official documents in a foreign language was disconcerting at best! I know the airlines are stretched thin but what happens to pride in a job well done?