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“Comfortable”
Review of Thai Airways


Reviewed 3 weeks ago

We flew Perth to Bangkok on a 787 which is a comfortable aircraft. Bangkok to Beijing was on a A350 which is a very comfortable aircraft, plenty of legroom and the mood lighting is helpful. Once again the Crew were very attentive, the food was excellent and In flight entertainment adequate.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LarryG392
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 148 of 11,142 reviews

Reviewed 3 weeks ago

Once one of the top 5 airlines with imbeccabel service and all smiles, nowaday tired and lacking the charm.
Hardware good, comfy seats.
Food mediocre, winelist excellent.

Date of travel: April 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank ClaesW890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Thai Airways a good airline not a great airline. The good, they have the training in place for their staff to inform how important attention to detail is. They are mostly good at this. However the service to customers in the air is not always to as high a standard as it could be. Their website is clunky and needs attention. But don’t be put off these minor details try them you will have a mostly pleasant flight.
But a topic of concern for me is an attitude by all airlines that they somehow think flying with them is a privilege. They bang on about it incessantly, the captain the flight attendant and sometimes twice in English and then in Thai. All Airlines please note: It is not and never will be a pleasure to fly with you. The long hours involved in getting to and from your destination are wearying and tedious. How anybody thinks sitting in a thin tube of aluminium in a seat made to constrict your every movement is anything but modern day torture, is deranged.
The airline that can make a seat more comfortable with a quick embarkation will be very great indeed.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank daveskiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

perfect ,no in between stops direct flight, food ok if not little, but time fly's watching a film or two and then relaxing, friendly flight attendants, and if available will always fly thai !!!

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Heidi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

The check-in counter for Thai Airways is in Terminal 2 in HKG. The flight departs from Terminal 1 and my conecting flight had arrived in Terminal 1.
Plan your time for the TICKET counter trip and the return walk back to Term. 1 thru immigration.
The Lounge was Very nice and the service was good.
The flight was, Uneventful

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank thetaliagroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC