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“excelent”
Review of TAM Airlines Brazil (now LATAM Airlines)


Reviewed 8 May 2017

was a nice trip, we travel whit our 2 years old son and he really enjoy.
The crew was very nice, everything was on time,
Was a very nice experience.
Thank you very much

    • Seat comfort
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    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Sky-tours
Thank H5315QMelenap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 5,392 reviews

Reviewed 29 April 2017

Took 3 TAM flights on short Brazil trip: Sao Paulo > Rio de J > connecting via Belo Horiz to Porto Seguro > Sao Paulo, having booked and paid myself online.

Volume of flights seems to be inadequate for demand, and deliberately constrained limited, so flights are decent value if you book a long way ahead. Last minute more expensive ticket categories not good value if doing it directly yourself.

The booking process and all flights all worked very smoothly, and were all on time - with no stress - the most important thing.

Seats, planes, food etc were adequate.
Staff generally very good and helpful given that we didn't speak Portuguese.

Would definitely fly with them again.

The airport facilities themselves were adequate to poor, but thats not controlled by TAM. Flights in Oct 15.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gmbklm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2017

I flew one of their newest planes: the A350. It is not that impressive. It seems like an upgraded A330, with better personal entertainment system, but everything else is pretty much the same.
Comparing to the Boeing 787, for instance, this aircraft is much noisier, specially in the rear cabin.
Food on-board was mediocre and tasteless and, oddly, they somehow try to compensate it using old fashioned crystal glasses and stainless steal cutlery. Unfortunately, it just weighs on the plane (and on our pockets) bootlessly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank uprightM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2017

A short two hour flight which left on time and arrived 10 minutes early.
Little entertainment on the flight just a promo playing in a loop.
No complaints other than that

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Review collected in partnership with Sky-tours
Thank jodellco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2017

I bought three tickets from Iguassu Falls to Rio de Janeiro for January 5th, 2017. One of the passengers suffered an emergency operation for appendicitis and I communicated this to Sky Tours about 10 days before the trip explaining that I needed to cancel the trip and asking for a reimbursement. They said they couldn't reimburse me. Then I contacted Tam Airlines directly and they said they couldn't do anything, only Sky Tours could. So I didn't recover one cent!

Review collected in partnership with Sky-tours
2  Thank walkerharold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC