In 30 years of traveling all over the world with multiple airlines, I have never been so disappointed with the complete lack of communication and professionalism the company provided. The fact that the plane was delayed by 8 hours and then the audacity to not communicate the departure of the next flight. I was on my way to Los Angeles to my brother's wedding which I missed because of your lack of customer service. The staff where clueless and helpless, I find it utterly disgraceful!