Excellent service nothing bad to say i was greeted airplane was clean and we landed safely. And distance was followed

On this flight Everything went smooth....Flight was half full and arrived to my destination early. Felt safe with the NEW World rules and precautions in place.

Would not recommend this airline. I bought this ticket because it was a last minute 70$, so, of course I thought it was the right choice. Get to the airport and end up have to spend an extra 140$ that I had no knowledge of. The staff is alright, working at an airport is stressful, anyways. The cheap price of the ticket is definitely a trap as a carry on is an extra 55$ and you can only bring a small bag or purse for free. Other airlines do not do it this way. Just pay the 40$ extra for a nicer airline, it’ll do you well. Or if it’s close enough and you really want to save money just take a Greyhound, not the top dog experience but definitely saves lots of money. To anyone who reads this, have a safe trip and always remember to do research. :)

We couldn't beat the price (even after paying for our seats and checked bags) of the flight back to Cleveland. It was barely $180 for the both of us. You couldn't ship yourself UPS that cheap!

Check-in: Very efficient. There was in one in line when we approached the counter. The first customer service agent we came in contact with was rather "short" with us and didn't help us with the kiosk procedure. NOTE: Make note of the weight of your check bag. The limit is 40 pounds...period...not the 50 of other airlines.

Plane: The plane seemed newer, which is fairly typical of the majority of the Spirit fleet. We sat in the "big front seats", which rival that of the first-class seats on other airlines. Only exception is they do not recline. None of the seats on Spirit planes recline. But you get ample leg room and are very comfortable. Worth the money...even if there is no complimentary meal or beverage. The plane was nearly full, which is typical of ULLC airlines. Covid-19 advisories were clear and were stringently enforced. I didn't feel at risk at all.

Experience: The flight was smooth...no issues albeit the typical bumps. The flight attendants were very cordial, talkative and had a sense of humor, and made the flight enjoyable. Deplaning was pretty quick too...no wasted time there.

All in all...well, I would definitely fly Spirit again.

We were greeted with a smile like they were actually happy we were there, not like we were just routine, next flight people. Welcoming was great. Pilot was smiling in his voice when speaking. Smooth trip in air and early landing and takeoff.