My son and his family were supposed to fly from Midway to LaGuardia on June 18 for a family reunion. At 3AM he received a text that the flight was cancelled. There were no other flights that day. He tried to book a flight for later in the summer, only to discover that the number of points needed had doubled. It would be fair for Southwest to offer him the opportunity to rebook for the same number of points, but they have not offered him that option.