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“Last minute fares are pricey”
Review of Southwest Airlines


Reviewed 1 June 2018

If you pay full fare, over $380.00, one way, you get in group A and a FREE drink ticket. The flight attendant was from Odessa, TX and had a great Texas twang and a better sense of humor. She made flight fun

Date of travel: May 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mike K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8,421 - 8,425 of 32,076 reviews

Reviewed 1 June 2018

Southwest gives the perfect combination of comfort and service. They also offer lot of deals throughout the year and covers almost all major cities in USA. I like the fact that once I check in and get my group (A,B,C), I can seat anywhere accordingly and don't feel like restricted by a particular seat NUMBER!

Date of travel: May 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Food and Beverage
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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank JUNI-BANERJEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

We are regular passengers shuttling back and forth to Phoenix. SWA’s companion pass means my wife always flys for free when she travels with me...even if I’m flying on an award ticket! You qualify for this perk either by flying with SW or using their Visa card. SW has unlimited reward seats, no blackout dates and points don’t expire. It’s all coach but not always the least expensive alternative but all things being equal, Rapid Rewards makes it worth flying.

Date of travel: May 2018
Thank vinceo7950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

Even though a retired airline pilot with free pass privileges, at my age the hassle of flying standby is not worth it. Southwest has been our airline of choice for the past ten years. Their wanna get away fares can't be beat by any other airline we would consider. Pay for an Early Bird checkin ($15) or even pay at the gate to upgrade and you still get a seat for much less than elsewhere. Two free checked bags, last minute flight changes without a fee and great personnel and on board service contributes to the value of your ticket. The only drawback is that the seats are bearable ,not comfortable, but that is true on any airline unless you pay a huge premium.

Date of travel: May 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank billybales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018

As always, Southwest delivers on what they promise - low cost, efficient travel with a great flight crew and 2 free checked bags. This was a short trip, but my wife and I have more planned for the year due to the special they had on getting the Southwest Credit Card. 1 entire year of Companion Pass (2nd person only pays the gate fees - $11.20 round trip!) and 40,000 points as well.
Just exciting to be able to look all over the country and find places we'd like to see together. THANK YOU SOUTHWEST! Still the best for people who don't need to pay high prices to pretend that flying is anything but a way to get from one place to another.

Date of travel: April 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jlmktng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC