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“Very predictable, good service,”
Review of Southwest Airlines


Reviewed 3 weeks ago

Good service, they are organized and they don't nickel and dime you to death. Friendly helpful staff.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 630bedman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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836 - 840 of 24,385 reviews

Reviewed 3 weeks ago

Our family wen't to the bay area to visit my mother for Christmas.It was an early morning flight and it was our girls first time on an airplane. Talk about having the time of their lives. they were so excited once we took off they had the giggles and right before we got to cruising altitude they went right to sleep once the adrenaline went down from being so tired. the flight was smooth and the girls slept the entire flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank wanderlustfamilylife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We used to be able to fly Southwest direct non-stop between Portland and Albuquerque, but the last two trips on Southwest we've had two segments each way. It adds to the travel time, and though we had a through flight coming back (via Oakland), it still adds at least an hour. But having said that, we still fly Southwest rather than Alaska, even though Alaska does has direct non-stop service. That's because our trips on Southwest are always smooth and there's a good vibe it seems. Maybe it's because the flights are relatively short, but nobody seems stressed out even when the flights are full. The flight attendants are friendly and efficient. Checked bags are FREE. And the seating process is the sanest and most effective boarding process I've every experienced (and that includes years of weekly business travel). I think Southwest is a great airline. Nobody's perfect, but they closer than anyone else.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank williamegray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Flight departed and arrived on time. Enjoyed it. First time flying on SOUTHWEST. The #1 airline recommended on the Tom
Joyner morning show and Surge365 Exclusive Wholesale Travel Club. Love it that the first 2 luggages fly free. You can't beat that. Don't have to tell me twice.Love freebies.

Thank ilsanders0345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Flights went well with no lost bags & courteous stewards. Pilot was taking time with kids before flight & no negative issues. One of the pilots didn’t communicate much, but glad to say enjoyed smooth flight.

Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC