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“Don’t fly to Joburg from Washington via Dakar”
Review of South African Airways


Reviewed 3 weeks ago

I knew this was going to be a long, hard flight - 7+ hours to Dakar, Senegal, an hour or so in Dakar, 8-odd hours to Johannesburg - but it was made longer and harder by an overlong stop in Dakar, and the discovery after take off that they had not serviced the toilet I chose to use, which was frankly swimming in urine. After cleaning it up myself I managed to use it, only later to get one o the most unimaginative meals I have ever had on a plane. Dry, tasteless and boring about begins to describe it!

I think I’ll fly Lufthansa via Frankfurt or KLM via Amsterdam next time, even though it takes longer.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 47 of 3,667 reviews

Reviewed 3 weeks ago via mobile

Capetown to Johannesburg in business class. The seats were good but that’s all. First business class flight I’ve taken that you weren’t offered a drink prior to take off. The meal was a wrap and a cupcake. Wasn’t impressed.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 980duaneu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The flight was good for 4 hours, average leg space. They serve a meal and there is an entertainment system although the sound on mine did not work properly and many other passengers had issues with the system.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Seat_13c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Simple plane, simple flight, simple service. Nothing to write home about - got home safely. Travelled with 2 small dogs in the hold.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Francesca T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Fly with South African Airways a lot and normally find them helpful and fairly stress free. However, this time the food was absolutely dreadful. Whilst we normally dont expect gourmet offerings, this was mostly inedible. Pity that standards have dropped so much

Thank glenda_de_bondt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC