excellent airline excellent service from start to finish .check inn opened early to avoid queing boarding was so smooth once on board even though i was only travelling in economy class i was treated so good on all four flights .

i will not ever fly with any other airline QUATAR AIRWAYS ALL THE WAY 5*

Awful on board experience. Cabin crew abrupt and rude to Economy passenges on all connecting flights. Food was awful on all connecting flights. Economy class section was dirty and could do with a deep steam clean. Toilets were disgusting.

Cabin crew abrupt and rude to Economy passenges on all my Qatar connecting flights. Economy class section was filthy, food trays in front of the seats had food staines from previous flights. Seats were itchy and could do with a deep steam clean. Toilets were disgusting. The food on all connecting flights was absolutely awful. The actual experience is nothing like this airline advertise on social media and the television. Absolutely awful experience.

Used Qatar airways to fly from London Heathrow to Harare Zimbabwe (transit in DOHA ). On close inspection on board both the flight from London Heathrow to DOHA and the flight from DOHA to Harare, the air hostesses/stewards were a little abrupt and a little unpleasant to some passengers from my observations, treated economy passenges like cattle, and were generally not providing the high service that they advertise on the television or on social media. The food was awful on both flights and the food trays in front of the seats were filthy, mine still had food staines on them from previous flights. The toilets were always filthy and horrible. The cabin seats in economy were itchy to sit on and could do with a deep steam clean. I find it difficult to believe that Qatar airways has won awards as it is an absolutely awful airline, it needs to re- train it's staff and really improve on the service provided. It's a real shame that my experience was awful. It is also a disappointment to have witnessed the incompetence and rudeness of the cabin crew towards economy paying customers. The awful service was also the same on Qatar on my way back from Harare to London Heathrow on the 21st May 2022.

This was my first venture with Qatar. I have been flying with Emirates in the past. It was a very comfortable flight both ways. On the outgoing flight ie Nbo to CPH I upgraded to Business class and it was very pleasant and comfortable. The only negative thing was that at JKIA they did not let me access the lounge. The on board service is fine with acceptable food. It is very evident that on the leg from Doha to Nbo they use much older aircraft with none of the nice features of the newer ones. As an example the inflight entertainment is poor on the Nbo leg compared to good on the European leg.