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“Awful experience. .Flew on the 30th April and 1st May and on the 21st May and 22nd May 2022 ”
Review of Qatar Airways


Reviewed 23 May 2022 via mobile

Awful on board experience. Cabin crew abrupt and rude to Economy passenges on all connecting flights. Food was awful on all connecting flights. Economy class section was dirty and could do with a deep steam clean. Toilets were disgusting.

Date of travel: May 2022
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
3  Thank Larissa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Reviewed 23 May 2022 via mobile

Cabin crew abrupt and rude to Economy passenges on all my Qatar connecting flights. Economy class section was filthy, food trays in front of the seats had food staines from previous flights. Seats were itchy and could do with a deep steam clean. Toilets were disgusting. The food on all connecting flights was absolutely awful. The actual experience is nothing like this airline advertise on social media and the television. Absolutely awful experience.

Date of travel: April 2022
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
    • Value for money
2  Thank Larissa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 May 2022 via mobile

Used Qatar airways to fly from London Heathrow to Harare Zimbabwe (transit in DOHA ). On close inspection on board both the flight from London Heathrow to DOHA and the flight from DOHA to Harare, the air hostesses/stewards were a little abrupt and a little unpleasant to some passengers from my observations, treated economy passenges like cattle, and were generally not providing the high service that they advertise on the television or on social media. The food was awful on both flights and the food trays in front of the seats were filthy, mine still had food staines on them from previous flights. The toilets were always filthy and horrible. The cabin seats in economy were itchy to sit on and could do with a deep steam clean. I find it difficult to believe that Qatar airways has won awards as it is an absolutely awful airline, it needs to re- train it's staff and really improve on the service provided. It's a real shame that my experience was awful. It is also a disappointment to have witnessed the incompetence and rudeness of the cabin crew towards economy paying customers. The awful service was also the same on Qatar on my way back from Harare to London Heathrow on the 21st May 2022.

Date of travel: April 2022
    • Seat comfort
    • Customer service
    • Legroom
    • In-flight Entertainment
1  Thank Larissa M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 May 2022

This was my first venture with Qatar. I have been flying with Emirates in the past. It was a very comfortable flight both ways. On the outgoing flight ie Nbo to CPH I upgraded to Business class and it was very pleasant and comfortable. The only negative thing was that at JKIA they did not let me access the lounge. The on board service is fine with acceptable food. It is very evident that on the leg from Doha to Nbo they use much older aircraft with none of the nice features of the newer ones. As an example the inflight entertainment is poor on the Nbo leg compared to good on the European leg.

Date of travel: May 2022
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank CossyWombat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 May 2022

No power outlet or usb to charge phones. No wifi. Staff is good, food standard. Transfer in Doha was quick and easy with the staff being very helpful with the transfer.

Date of travel: May 2022
Thank Kumar S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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