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“Disappointed”
Review of Philippine Airlines (PAL)


Reviewed 3 weeks ago

All airlines get you from point A to point B. It's what's in between that counts. The good is you can get lots of alcohol and they give you packet with socks, a sleeping mask and tooth paste. The bad is the food and the layover in MNL. We went thru immigration on arrival and while waiting in the boarding they set up another immigration check. They cordoned off everyone from the food area so after going thru immigration a second time if you wanted food or a drink you had to go thru again. Makes no sense.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Barrie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 - 70 of 3,002 reviews

Reviewed 3 weeks ago

機内で購入した免税品をコンパートメントに忘れてしまった。
帰宅途中で気づいたものの、日本着は20:00過ぎだったため成田のオフィスは既に終業で翌朝再度かけ直すようメッセージが流れるのみ。
東京オフィスにかけても同様。
翌朝かけ直すものの忘れ物は無かった、との事。
他の航空会社、欧米系や日系で他国着ならあきらめもつくが、PALは日本着のフライトでも、Cクラス搭乗でも忘れ物は出てこない。

I left my souvenir in overhead compartment, I found that after back to home, and call airline company immediately,
That day, my flight was arrived at 20:00, NRT , Japan; local office was already closed and said, call again at next morning.
If you have lost or left any item, souvenir or else, you must forget it completely, even though you were C class or your flight is arrived at Japan.
I had been forgotten it for long time; Lost item is my responsibility, thanks P*L.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank master36y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Nice airplane but the ticket prices is overpriced for an hour ride only. You can get cheaper fare by boat but takes longer 24hrs I think but if you like adventure then try it!!

1  Thank rustygen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Had a bumby flight and its not fair for me as one of the passenger.plus the food isnt good at all. But the flight attendants are nice.

Thank Gracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

It was a big surprise for us; flying from Manila- Bangkok with a new Plane ang a complementary WIFI onboard what else we can ask for? The food is so delicious and the Cabin Crew are so friendly. Keep it up PAL. Unfortunately there is no flight Germany to Manila

1  Thank lenor1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC