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“Bumby”
Review of Philippine Airlines (PAL)


Reviewed 21 September 2018 via mobile

Had a bumby flight and its not fair for me as one of the passenger.plus the food isnt good at all. But the flight attendants are nice.

Thank Gracy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 145 of 3,084 reviews

Reviewed 21 September 2018 via mobile

It was a big surprise for us; flying from Manila- Bangkok with a new Plane ang a complementary WIFI onboard what else we can ask for? The food is so delicious and the Cabin Crew are so friendly. Keep it up PAL. Unfortunately there is no flight Germany to Manila

1  Thank lenor1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

Flying to Manila the plane was not cleaned properly. The seat pockets of all 3 seats that we had were filled with half drunk cups of coffee and other rubbish! Disgraceful. Tea and Coffee served with warm water and a bun. Why they even bother I do not know!

On our return flight, the same again! No ice, no cold water and no milk for tea or coffee. I brought my own milk this time, and had tea...well if you could call it that! 1 teabag for a whole jug of tea? Dishwater would have been better!
The bun they gave me was 3 days past expiry date 'apparently an error on behalf of their supplier!' When I opened the packet, the bun was sopping wet and when I squeezed it, water squished out!! DISGUSTING!

I then spoke to the captain and asked why there is nothing cold, and found out that on all their domestic aircraft there are no refridgeration units in the galley!!! WHAT? They spend hundreds of millions of dollars on a plane but order it without a fridge to keep drinks or ice cold to keep passengers happy just to save a few thousand pesos? REALLY? ... and this is your NATIONAL CARRIER?

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank CruisingSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

As real drop in standards after a previous flight from Brisbane to Manila!
Seats were scruffy, plane was without entertainment, aircraft less than half full, (no-one appeared to be in business class, and better seats were being touted for sale on board....not a courteous business proposition!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank redfred45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2018

Great flight, lived up to 4 star rating on entry....Paid more for extra legroom , but worth it. Meals better than typical, generous drink choice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank redfred45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC