We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very pleasant flights with transit in Germany. ”
Review of Lufthansa


Reviewed 3 weeks ago via mobile

Flying Lufthansa was beyond expectations. Friendly staff, excellent service. Good information from cockpit. Free snack and drink on one leg. Free warm meal on the other. Drink trolley passed twice. Will definitely fly again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank 55Annegreth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (15,216)
Traveller rating
Traveller type
Time of year
Language
  • More languages

631 - 635 of 15,216 reviews

Reviewed 3 weeks ago

Lufthansa partners with United but when trying to book, they are unable to assign United leg seats leaving customers in never land as to how to get the seats. When calling reservations (esp. Canada based support) you get attitude and supervisor cuts you off. Buyer beware...Lufthansa & United are not customer friendly for booking flights. Thank goodness for competition.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank pueonani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Had a fairly good rate for my fall trip on Lufthansa's A380 (booked in August). Flight was performed with usual German efficiency, service was quite good and good cooperation and coordination amongst cabin staff was evident. Food in Economy is as it is, but the meat portion of the main meal was surprisingly on the larger side. Wine was great, and a second helping was no problem.
My requests for a special cocktail (2/3 OJ + 1/6 gin + 1/6 Campari) was served with a smile.

Thank AMX280150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

As most of my flights are one world I rarely fly Lufthansa. Lufthansa has a decent fleet...good service and is overall a decent airline. Did get held up at Frankfurt but I guess that’s not the Airlines fault.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank barcaranger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

First time in Lufthansa and not impressed at all. We flew United over and Lufthansa back. Had a lot better service on United, much more comfortable. Lufthansa crams too many narrow, hard seats in. And I'm thin. No elbow room whatsoever. Touch screens have a delay and don't always sense touch. Food was not very good. We requested vegetarian. Website states Indian style. That's not what we got. Wasn't very good at all. Seems the people who didn't pre-order vegetarian got better food. Kid's meal was lasagna. Really? My nephew didn't like most of the meal. Flight attendants were not very attentive or responsive. They didn't serve all people in the rows. And when we called for service no one ever came to see what was needed. Won't fly Lufthansa again if given a choice.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Rob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC