Saturday 21st May and we were travelling on KLM flight KL1040 to Amsterdam where we are due to catch our connecting flight to Bristol.
We were scheduled to depart at 16.50 and arriving at 20.00 a scheduled flight of 3 hours and 10 minutes (Netherlands is an hour ahead of the UK
While sitting in the airport with two and half hours before departure, we received, via the App, notification of a 30 minute delay. We were informed of a new expected departure time of 17.20
The reality is that the flight was boarded at 17.30 and the aircraft pushed back from the stand at 17.40 and we were finally airborne at 17.51 which was 61 minutes later than scheduled.
The Captain apologised for the delay due to operational issues at Schiphol Airport. He also informed passengers that the flying time would be two and a half hours.
About 20 minutes into the flight we were offered a sandwich, which we declined as on our outward flight the sandwiches were rather awful, so we just had a beer.
The seating was comfortable enough with reasonable legroom. KLM cabin crew are normally charming and helpful, on this occasion the crew member we thought was a bit overpowering.
Before we landed the Captain did announce, that although the flight was delayed landing, he had received from his colleagues on the ground that all flight connections were achievable.
We landed at 20.25 which was twenty-five minutes later than scheduled.
The check-in process was laborious taking at least 45 minutes, unacceptable for a scheduled Airline.