Flew with this this company a few times. Took a flight from Switzerland to the Netherlands and then the Netherlands to Birmingham. With both flights, the staff were super efficient. The first flight was none descript except for the fact the only food option offered were ‘cheese’ sandwiches. The second was a ‘snack’ which was not too bad.
My main moan about the Netherlands is its airport, it’s like a maze! I’ve done two transfers there now and managed to get lost both times - perhaps they could paint a line on the floor so that already stressed passengers can simply follow the coloured line to the transfer area/lounge!

Flying from Luxembourg via Sciphol to Manchester both flights delayed, this type of service is expected from the budget airlines but not from a so called reputable airline.
I have approximately 10 flights a month this was and is my last with KLM,driving is quicker and more comfortable.

My husband and I had a good experience with KLM. We were able to check-in on-line 30 hours before the flight, thus managing to get our desired seats together. Our luggage was checked through to our final destination without having to worry about it in Amsterdam where we had a connection. The flight crew were very pleasant.

It’s a quick flight to Barcelona from Amsterdam and KLM squeezes in a little snack of a meal along the way. There’s no onboard entertainment so take a book or a device. But the seats are comfy and the service slick.

Delayed leaving Bristol, missed connecting flight, told unable to fly until following day. Managed to rebook alternative flight via Stockholm including 4 hour coach trip independently. On remaining flights bumped from prepaid chosen seats which caused anxiety as I need window seat because of claustrophobia. KLM refused repayment of money for chosen seat. Second time we have had problems with KLM and Amsterdam, never using this route or company again, too stressful and unhelpful.