Flying from Luxembourg via Sciphol to Manchester both flights delayed, this type of service is expected from the budget airlines but not from a so called reputable airline.
I have approximately 10 flights a month this was and is my last with KLM,driving is quicker and more comfortable.
“2 Flights in a row delayed”
Review of KLM Royal Dutch Airlines
11
Date of travel: September 2019
1 Thank paul s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 10 September 2019
We're regret to read that your flight got delayed, Paul. We hope to provide you with a more satisfactory travel experience the next time you fly with us. Our apologies for the inconvenience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2,847 - 2,851 of 31,853 reviews
11
My husband and I had a good experience with KLM. We were able to check-in on-line 30 hours before the flight, thus managing to get our desired seats together. Our luggage was checked through to our final destination without having to worry about it in Amsterdam where we had a connection. The flight crew were very pleasant.
Date of travel: August 2019
Review collected in partnership with Sky-tours
1 Thank ralitsa2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 4 September 2019
We're glad you had a pleasant experience flying with us. We look forward to having you again in one of our future fights!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
210122
It’s a quick flight to Barcelona from Amsterdam and KLM squeezes in a little snack of a meal along the way. There’s no onboard entertainment so take a book or a device. But the seats are comfy and the service slick.
Date of travel: September 2019
1 Thank eugenes248
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 10 September 2019
Thank you for taking the time to review our services here. We hope to travel more with you in the future and serve you in the best way we can!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1927
Delayed leaving Bristol, missed connecting flight, told unable to fly until following day. Managed to rebook alternative flight via Stockholm including 4 hour coach trip independently. On remaining flights bumped from prepaid chosen seats which caused anxiety as I need window seat because of claustrophobia. KLM refused repayment of money for chosen seat. Second time we have had problems with KLM and Amsterdam, never using this route or company again, too stressful and unhelpful.
Date of travel: August 2019
1 Thank Patricia M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
5865
We left Bergen ahead of schedule to arrive on time in Amsterdam. Nice stewardess on board.
All fine. Nothing to improve.
Date of travel: August 2019
2 Thank Lars C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 4 September 2019
We're delighted to read that we were able to meet your expectations on board, Lars. We hope to see you soon on board.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC