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“Perfect flight.”
Review of KLM Royal Dutch Airlines


Reviewed 4 September 2019

We left Bergen ahead of schedule to arrive on time in Amsterdam. Nice stewardess on board.

All fine. Nothing to improve.

Date of travel: August 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
2  Thank Lars C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 4 September 2019

We're delighted to read that we were able to meet your expectations on board, Lars. We hope to see you soon on board.

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2,841 - 2,845 of 31,842 reviews

Reviewed 4 September 2019

Very comfortable flight. Friendly staff. Great sandwiches for lunch. Excellent service. Highly recommend.

Date of travel: August 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank ronaldl578
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 4 September 2019

We appreciate the short but glowing review, Ronald. May all your travels with us be just as enjoyable as the last. Cheers!

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Reviewed 4 September 2019

KLM have refused to refund extra money paid for pre- booked seats on this flight where they changed our seats at the gate. They reason given was a change in aircraft from one with 2 seats either side of the aisle to one with 3. We had booked window and next to window and ended up with centre and aisle seat. My wife was most upset as she suffers from claustrophobia and prefers a window seat. This is the second time that we have found KLM totally intransigent when it comes to admitting fault and accepting to give refunds. We will never use KLM again. Buyer beware!

Date of travel: August 2019
1  Thank Barry M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 September 2019

Good flight transatlantic over Groenland and Canada to Calgary. The service on board was excellent, very attentionate stewards (Men & Woman) were most helpful in all respects and made us enjoy the trip. No Wifi on board as announced.... technical problems they said, just for you to know this is not a standard yet.... !

Date of travel: August 2019
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Anthony D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 4 September 2019

We're glad that you had a great experience flying with us, Anthony. The professionalism and friendly approach of our cabin crew is what they have come to be known for. We hope to travel more with you in the future and serve you in the best way we can!

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Reviewed 4 September 2019

KLM is our go-to airline. The service, amenities, and food are great. It is the best for long-haul flights, and my kids love the movies and games available. It's one of the airlines that has not gone down in quality over the years. The one downside is the price to pick your seat assignments, but if you don't mind where you sit, they don't charge extra.

Date of travel: July 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank SC2819
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
KLM_Royal_Dutch1, social media agent at KLM Royal Dutch Airlines, responded to this reviewResponded 5 September 2019

We're delighted to read that we were able to meet your expectations on board, Sarah. We hope to see you soon on board.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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