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“Helpful staff”
Review of KLM Royal Dutch Airlines


Reviewed 4 weeks ago

Turned out that my seat was an odd one (no legroom at all, tray and screen slightly to the left of the seat). Flight was full booked, but just before taking off I was offered another seat. Staff helpful, kind and serviceminded throughout the flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank tilladiddi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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295 - 299 of 21,709 reviews

Reviewed 4 weeks ago

It's nice flying KLM, they don't boast about unrealistic extravagance and luxury, and the staff - both on ground and in-flight - always provide you with what you need in an efficient and friendly manner. It's also a pleasure flying through Schiphol, it's always busy and yet feels spacious, neat and welcoming, where staff at security and passport controls are efficient, professional and warm.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Julianne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I fly with KLM almost all the time and cant recommend it enough. I am always satisfied with their service. Food on board is always good, beverages even better. Cabin crew is always nice and caring.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Eva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We used twice... Also from Amsterdam to Fortaleza Brasil. It was an excellent flight . We have place for legs and the food was really good ( I put always the expectations down so mostly the time have good surprise) The flight has USB so we can charge the devices and they have great selections of movies, so the teenagers didn't disturb us too much:)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Nathalie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Flown several times on KLM and codeshare partner Air France.
Always satisfied with service and comfort

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank davlorbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC