I flew from Amsterdam via Rio Janeiro to Belo Horizonte. There had been some disruption caused by snow o n the Monday but by the time I left on Thursday I did not expect there to be a problem. All seemed well and boarding proceeded very smoothly in a timely fashion and everything seemed set for an on time departure. The Captain then said there would be a short delay while some bags were loaded and this then became 30 minutes as no bags at all had been loaded as the ground team had not appeared. What had been a 10.30 departure eventually became 12 noon and I missed my connection in Rio, which dear reader is a nightmare for transfer passengers and I will avoid it at all costs in the future.
All of the above was a great pity as the flight itself were excellent. The cabin crew were mature and very Dutch which I write as a compliment as they made me feel very welcome and the service was excellent. The compartment on this 777-200 was in a 2-2-2 configuration making the cabin feel spacious and airy. The seat which converted to a flat bed was very comfortable in the IFE was easy to use. There were numerous services of drinks as well as a good lunch and a lighter final meal. I was particularly pleased with an ice cream service mid flight as well as the gift of a model Dutch house containing a shot of gin.....nice touch.