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“Fabulous experience with airline to date”
Review of Jet Airways


Reviewed 24 February 2018 via mobile

My partner booked multiple flights with Jet Airways for our Short India Trip.

Having previously flown long haul with another large airline, I was a little sceptical that my experience would be on a par with.... and it was!

Having left Heathrow, landed in Mumbai, Bengaluru, and finally Coimbatore. We encountered very few issues. No major delays, customer service both on the ground and in the air first class, and was simply amazed that on every single flight, we were given onboard refreshments, even though the shortest flight was approximately an hour.

It was those little touches and attentive, friendly cabin service that has made the experience so far a positive one.

I for one would recommend Jet Airways for any travel to India.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank MrsH1203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,065 - 3,069 of 10,087 reviews

Reviewed 24 February 2018

Had a great experience flying with Jet Airways on 21st Feb 2018. Right from the check-in to boarding & in-flight services, the staff were very courteous and helpful. Will surelylike to fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Randal_Nunes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2018

On time performance. Good snacks. Some beverage would have been a better option along with snacks instead of just water. Otherwise, it was a comfortable flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 43kunalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018

Comfortable journey. Would have been better still if the service was backed by a smile. Lack of eye contact( except when disembarking) and glum faces was a blip.

Thank sandeepdasgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

First of all big congratulations to Jet airways for changing old boring food options. The new food packaging was good. The samosas were soggy but tasted good. Cake was good. Plane was clean and seating comfortable. Journey was on time. Will soon see you again jet airways!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank jaimindoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC