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“Indian airline at its best !!”
Review of Jet Airways


Reviewed 20 February 2018

I have been travelling through Jet for more than a decade and honestly there have been some ups and downs. Overall the smile brings back some of the service failures. I would strongly recommend them for domestic travel within India.

Thank StaunchT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,834 - 2,838 of 9,792 reviews

Reviewed 20 February 2018

I am very happy as a regular traveller in Jet Airways. Fares are affordable to all customers. But no entertainment screens in seats in Doha flights.

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Thank sajiyklm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

On a apprécié spécialement le vol direct, même si l'organisation des stewards à bord laisse à désirer et que les repas sont médiocres. Dommage que le vol soit fréquemment en retard.
We especially appreciated the direct flight, even if the organization of the stewards on board left to be desired and that the meals are mediocre. Too bad the flight is frequently late

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank pharaonne02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

the worst airline company ever!
don't fly JET Airways!
unprofessional, rude, lying impostors!
avoid at all cost!

    • Customer service (e.g. attitude, care, helpfulness)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Madina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michelle D, Manager at Jet Airways, responded to this reviewResponded 25 April 2018

Hi there, we are concerned to hear about your experience. We do however appreciate your honest feedback as it helps us improve our services. We'll certainly share your feedback with our team for internal review & consideration.

Hope we'll have another opportunity to serve you better in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018

i was travelling from amsterdam to chennai via bangalore, we reached bangalore airport around 12.30 in the mid night we had our next connecting flight from bangalore to chennai only after 6.hours, it will be highly appreciated if you can time your chennai connecting flight even couple of hours earlier .

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RamaB212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC