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“Good service”
Review of Jet Airways


Reviewed 20 February 2018

Good service, but food can be better. Staff behaviour inconsistent. Can do better. Timings can improve for some sectors alongwith lower fares to keep up with competition of other carriers.

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mallika J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,690 - 3,694 of 10,595 reviews

Reviewed 20 February 2018

After Boarding the flight made us wait for 2 hrs and it was very hot inside the flight. When we complained to the air hostess she was very rude. Her name was Nargis. Horrible experience.

Date of travel: January 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank VineetaS72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

The plane was small but ample for a short journey. If I had anything to complain about it is the price if the access baggage charges. We took four internal flights on our trip and
felt they were all staffed by very pleasant crews. We were offered food even on sort journeys.

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank PatH57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018

it was well attended flight service
experience was very good.the staff were very cordial.
it was a smooth flight with all comforts

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RajeshK3854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2018 via mobile

The once upon prestigious and classy airline is spiralling down to no fun way of flying. The ground crew and check in is still doing great but this is where the customer service ends.
Flight delays has become a regular feature. Having multiple choice of pre booking meals is a farce as one does not get what is ordered. The quality and presentation of meals is sub standard.
All in all a no frills airline is a better choice for efficiency.
Jet Airways was always my first choice but now no more, waiting for acche din.

Date of travel: February 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank anirudh70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC