From the time I flew JAL 10 years ago, I have been a strong supporter of the airlines. My memories from those flights were great.. the seats were comfortable, the service impeccable, and the food so memorable. It made flying long distances more bearable and I have recommended the airlines at every opportunity. I didn't get the chance to fly it again until recently and was dismayed to find that the standard had fallen.
I booked four flights - Hawaii to Japan to Singapore, and on the way back Singapore to Japan to Hawaii. Regretted it after the first flight... The seats were small and uncomfortable. The service was still excellent but they don't offer you a choice of meals anymore. We were only provided one option - hopefully you like the meal of the day!