Flight: Miami to New York, New York to Madrid, Madrid to Santander. Jan 11, 2017.
Return: Santander to Madrid, Madrid to Miami. Jan 25, 2017.
Outbound with American Airlines: Trip Okay, plane a bit "small".
Return with Iberia: Trip Very Good.
Funny thing, We (my wife and I) gave the One World Company (AA) at the counter our Iberia Avios card num. and on the return something to Iberia c counter.
We have only been credited for the Avios on our return trip, but my wife was also credited for Marid to Santander (??) segment. And we provided our FF card numbers when we booked tickets.
After calling and speaking with someone in Iberia Avios in Madrid, they explained way to request missing Avios. (send email to to iberia BUT on subject line ONLY write your Avios number NOTHING ELSE). We received BOTH (one for my wife and one for me) acknowledgement of receipt emails from Iberia on 02-07-17.
I've checked our Avios accounts today 02-20-17 and NO AVIOS CREDITED to our accounts yet. This despite having been told by nice lady in Madrid it would be "4 or 5 days"....
Will we get our missing Avios......
Stay tuned, more to follow......