We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“nice smooth flight”
Review of EVA Air


Reviewed 3 weeks ago

Our Air New Zealand plane was having maintenance so we flew with Eva. I hadn't heard of them before, but was a nice flight. The cabin crew where all from Air New Zealand and so where the pilots.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank gianna1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,553)
Traveller rating
Traveller type
Time of year
Language
  • More languages

49 - 53 of 4,553 reviews

Reviewed 3 weeks ago

Comparatively young airline,that could learn a lot from some older, better established airlines, such a Singapore Airline.
Recently on a 13+hours flight, which is, in and of itself, a trial, flight crew seemed in some cases unsure of themselves; in others, unwilling/?unable to make seat change requests; in the worst instance reluctant to deal reasonably with a loudmouth, belligerent passenger who disrupted an entire section with cursing, yelling, and apparently berating another seatmate for waking her up trying to pass into the aisle to use the restroom. There were unused seats on this flight...the big mouth could have been segregated in.
BTW,, if you need assistance/pre-boarding, brace yourself to deal with the language barrier

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Valerie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Excellent service, on-time departure and arrival. Can order meals on-line. Comfortable seats in business class.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank LRoamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is the second time we flew with EVA air and I have no complaints. Their service is good and the food is usually good as well. The price is really good too, so that’s always a plus! There’s a stopover at Taipei, Taiwan and there’s lots of things for my family to do there. Overall I would recommend this airline to my family and friends.

Thank Mia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

1Nov 2018 , The great experience of the inaugural flight of new 787 aircraft of EVA Airways from Hong Kong to Taipei.
Overall service are extraordinary and strongly recommended EVA airways especially for business trip.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Joshlam9300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC