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“one of the biggest airlines in Africa”
Review of Ethiopian Airlines


Reviewed 4 November 2018

The staff was very good, but there was a problem with the computer system at check in and the flight was delayed an hour. Also, the food on board was bad and it was very cramped. The seat next to me was double-booked. However, the other aspects were fine and I got a pass to their lounge and also an aisle seat that I wanted on a very full flight. I see that the airline is flying to many other destinations outside Africa, so this is already one of the major carriers in Africa and will likely become larger. I would consider flying it from New York, if the route and price were convenient.

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    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 82paulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 - 69 of 3,596 reviews

Reviewed 3 November 2018 via mobile

Flight between Maputo and Addis Ababa is not comfortable at all. The biggest challenge is very limited leg space and then no inflight entertainment. The food is merely basic. I hope they soon upgrade the type of plane flying this route.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank portcent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2018

Unfortunately, a couple of weeks before the flight our return connection flight was delayed and the stopover in Addis Abeba longer and no one from the airline assisted us or gave us different options as normal companies do. SO we spent almost a night in the airport at Addis, which is hell. Overall flights were slightly less than standard. Be aware, NOT recommended

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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank alessandro g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2018

Flew to Harare via Addis Ababa and Lusaka with this carrier on the plus side if your on a new airbus there's plenty of legroom in cattle class and that's probably it very outdated movies to watch food ok and if you want a g+t before your meal forget it as you choice of drink is wines red/white or beer!! I flew with Kenyan Airlines last year and everything about it was far superior than Ethiopian don't expect to much and you won't be disappointed!!

Thank dazzafrosty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2018

the entire cabin crew which served my seat rows was pathetic,direspectful and inhuman to say the least.Ruth was the worst.she would ignore anyone asking for assistance.she just did not show any respect.not at all

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Voyage03856390951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC