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“Nice but could be better...”
Review of Emirates


Reviewed 17 November 2019 via mobile

Emirates are known for their great service & I maybe just being picky but it just seems forever to give out meals. The passengers to the isle next to me had finished their meals & were back watching the TV before mine came. It just went on forever & was the same on the way back.
Not sure why this is. ? Not enough cabin crew? Other than that flight was ok.
Cramped seating in economy as per all airlines.

Date of travel: November 2019
1  Thank JoannesTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,367 - 3,371 of 61,663 reviews

Reviewed 17 November 2019

Using Skywards miles I upgraded to First Class as a treat. Similar to stepping up from Economy to Business the difference from Business to First really is noticeable. PJ's and slippers on arrival at the seat. Proper size glass of Bubbles. Selection of nibbles and amenities at the suite. Huge TV screen. Quality Headphones. Good food. Service when requested. As for the bathroom see the picture. All in all a nice treat when I have the available air miles.

Date of travel: November 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Dingerleydell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2019

Awful trip. Started off poorly leaving Dubai. No gate agent at upstairs business class gate until well after economy area started boarding. Finally got through gate and had to check duty free (unlike most airports where there is mechanism to receive past security). Sent to wrong floor for boarding by surly agent (about 20 of us) then back to correct floor.
On plane pre selected seating (inside row away from isle) changed at hostess request due to young family that had been spread over plane. Given worst seat in business class (at back, next to toilets). Then had audacity to move person next to me up to front of plane. Can’t believe paid 13k for such crap service...

Date of travel: November 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank westernoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2019 via mobile

First class service and comfertable seating agangement.
In flight entertainment is great, plenty of films to watch and games to play.
Best airline to fly with if possible.

Date of travel: October 2019
Thank Johnnydubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2019

The outbound inflight service was truly very poor. The crew were very unprofessional and lacked the courtesy. Due to turbulence the cup fell and wet my socks and shoes. I requested the crew to give me a pair of slippers or socks and all they responded was by giving me face towels to stuff my shoes with. Humm! was truly disappointed. My co-passenger was also very disappointed with the behavior of the crew. I decided I’d not fly Emirates again. However, the connecting flight crew were exceptionally attentive, caring, courteous and professional. The inbound flight was good too, nothing to complain about. There should be more storage space by the seat and also enough space to cross over by the two seats allocation. The chauffeurs were amazing.

Date of travel: October 2019
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Elizabeth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC