Although this has become familiar journey over many years, I know how it can go wrong at times. This trip out and back with Easy Jet was trouble free and on time both ways. That's a really good thing.
Although this has become familiar journey over many years, I know how it can go wrong at times. This trip out and back with Easy Jet was trouble free and on time both ways. That's a really good thing.
30,094 - 30,098 of 62,529 reviews
Better than our outbound experience to Venice, the return flight to Gatwick was OK. Infuriating that, because I had taken the train from Venice to Rome, my booking of the return flight was in euros just as if I was a Rome resident outbound to the UK (complete with a series of emails inviting me to book hotels, hire cars etc).
However, speedy boarding bag drop was fast and efficient; the plane boarded quickly, left on time, arrived on time and, by the time we had cleared immigration (the automatic recognition systems working well at last), our bags had arrived on the carousel. We were out of the airport in less than 40 minutes after landing. This was helped by the fact that we were allocated a gate which did not involve the long Gatwick North walk over the bridge.
Another trip to Inverness, flight was running a few minutes behind.
The team on board were great.
Captain and first officer kept everyone informed.
Again no hot food?. I am not sure why. Every flight has been the same.
Having never flown with this company before, and having heard so many bad comments on their service I was a bit apprehensive. The crew on this flight on 11 January were amazing, especially as we had a disabled person travelling with us, as they changed our seats so that we were in row 4 rather than 11.
Steve was in charge of the cabin crew and he and his crew were absolutely charming, nothing was too much trouble. We were introduced to the 2 pilots who told us about the training involved in becoming a pilot and a bit about the operating systems.
When Eastjet get it right everything works like clockwork. well done everyone, I won't hesitate to fly with you again.
Check in smooth, flight great and cabin crew were great when my little girl was unwell on the flight. They could see she was unwell and offered me calpol and water to try and calm her. They were all very efficient from checking to landing home. Only one issue my case was damaged on the flight home :-(