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“Connecting Flight from Chicago ”
Review of Delta Air Lines


Reviewed 19 February 2018 via mobile

I was pleased overall with the flight. The staff is quite nice and helpful. I did have to walk from one end of the airport in Detroit to catch my connecting flight to Baltimore. Ask someone inflight or at the gate incase your on a time limit.

Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11,719 - 11,723 of 38,462 reviews

Reviewed 19 February 2018

Despite of delay the flight was ok and staff&company behavior were professional and good. I was impressed of very good food!

Thank Riina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018

The number of direct flights has gone from 4-5 to 2, one in the early morning, one late at night. I am a diamond member and used to get upgrades for each flight or at least a guaranteed seat. Apparently none of these are part of what this million miler is to expect. Treatment at the check in counter is going down too. Service on board is flight attendant dependent as on every airline. But treatment of repeat customer is going down ... and fast.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Herve_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018 via mobile

Nice new airplane. Friendly crew. We flew out on Super bowl Sunday. Arived at the airport early to miss the crowds. There was enough seating in the terminal so we did not have to stand.
We boarded on time and that was nice. On the. we airplanes there is a little more room. Enough space for my small luggage bag. They offered complimentary in flight movies on the return flight. That was a great option.
I

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Sherie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2018

Wonderful aircraft with flat-bed seats, as opposed to United from Honolulu, which was a nightmare. Packed in like sardines, seats barely reclined, horrible food, barely courteous crew.
Also, no entry to the Club despite a hefty fare. This is a constant issue with United who nicke and dimes you despite flying 1st class. And the hostess said Aloha cheerfully after turning you away from the club. Gee thanks!
United is HORROR, never to be repeated. They clearly have NO REGARD for passengers and just want more money from you?
UGH!!

Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC