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“As usual, good service”
Review of Cathay Pacific


Reviewed 4 weeks ago

Always been a pleasure to fly with Cathay Pacific. The new Airbus A350 was a wonderful plane. Spacious seats and legroom. The flight to Bangkok was great with all well-taken care of by the crew. However, due to the faster return time back to Sg (maybe due to a new and better plane), the service was a rush. But overall, it was a very good flight.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank harmizan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 - 245 of 11,278 reviews

Reviewed 4 weeks ago

the rooms of seats of economy class is enough and comfy, however the meal they provided is not under my expectation.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Li M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Boeing 777-300 ER Jet, Dedicated Book-in Gate at Sydney, processed luggage without fuss three plus hours before departure, allocated seats as requested. Controlled boarding of PE before Economy was good. Champagne offered within minutes of being seated, toiletry pack supplied. Seat comfort was good including the extra width and leg room for PE. Meals were ordinary in quality and the same as supplied in Economy, nothing special. Drinks were supplied on request. Good quality, Noise Cancelling Headphones supplied as part of PE package. No competition for space in overhead lockers. The Entertainment system worked faultlessly, though the selection of Movies was not as extensive as Singapore Air offers. Three hour stop over in HK, luggage transferred to next leg of the journey without issue and arrived in Amsterdam undamaged. A very comfortable trip in PE. Seats were 2-4-2 making it easy for a couple to access the corridor without disturbing other passengers.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank RetireeBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

As usual the services of this airline is crisp and professional.
Everything was flawless by the ground staff.
My return flight was cancelled due to typhoon Mangkhut but within 12 hours of the cancellation, the airline provided an alternate flight through another airline without any inquiry or hassle. This is remarkable in customer care.
On a lighter note they unknowingly made me aware of an airline with the most rewarding in flight experience and fabulous hospitality.
Thank you team Cathay

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank anirudh70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I don't mind taking Cathay again for my future travels. The price is pretty competitive, just don't expect too much from the inflight food.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DavyN46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC