I've flown several times with BA and not one time I had a problem, I thought it would only be good of me to leave a review since I never left one.
Most of the Staff are polite and very helpful, I could recall one time I was in London and had a lot of luggage and few extra, one lady at the check in was a B**** but quickly another one came to my assistance to sort everything out! I was so grateful!
However overall things with BA are smooth and flights normally on time! I hope it stays like this!