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“Business class is the only way to travel for long flights.”
Review of British Airways


Reviewed 9 February 2018

The most relaxing way to travel,the staff are so attentive and the seats are fabulous,I was able to sleep for most of the flight.

Thank Hilary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,436 - 7,440 of 32,869 reviews

Reviewed 9 February 2018

Great Flights both on time. Good service. Only downside was trying to reschedule a flight with call centre who kept on insisting I hadnt sent something on email despite me having an acknowledgement back from them thanking me for sending it. There was a distinct language problem that was only resolved after speaking to an operator here in the uk who was superb. Took her only 10 mins to resolve and I gave up on the call centre after over an hour.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank DonnielScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2018

I travelled on BA 2154 on 7th Feb 2018, cabin crew were very good, but the traveller plus cabin was very tired, I paid a premium to choose prefered seats , my and my wife foot rests did not work properly, to recline the seats was a 2 person function one to press the button the other to put pressure on the backrest, the pull down tables along the whole of row 22 were almost unusable to the point that trays slipped all over tables and hot drinks held in hand , toilet at rear of our cabin was grubby, just how old this plane is I would like to know as the toilet door had an ashtray on it, shameful that what was a great airline is in decline

Thank davidgarlick14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018

The flights left on time and service was fine but my low rating is in relation to the very old aircraft BA is still using. LCA/LHR /LCA, route old aircraft with no individual TV......still corridor hanging Monitors

Thank Elena C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018

One of the better business class seats on an airline and the staff are very attentive.

Privacy is maintained by the way the seats are located and the food is fantastic.

The only downside is that the cabin gets very hot while you sleep so I'd recommend bringing light pajamas onboard to change into.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank HatulaCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC