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“Smooth flight to London-Edinburgh”
Review of British Airways


Reviewed 23 January 2018

Last summer we booked a vacation to Scotland, England and France. We flew Miami to London-Heathrow and there we grab a taxi that was already waiting for us to take us to the Gatwick airport from which our flight to Edinburgh will depart. From Miami to London the flight was really smooth, and we landed on time, so we had more than enough time to get to Gatwick, where we had lunch and had about a couple of hours before boarding, so we browsed the stores at Gatwick, and get through Security more than ahead of time for boarding. London-Edinburgh was a breeze of a flight. British Airways was always on time!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Hector M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,160 - 7,164 of 32,008 reviews

Reviewed 23 January 2018

Online checkin was simple and clear. Boarding was on time and went very smoothly, including actually getting to my seat due to good boarding procedures. Service was efficient an friendly. Disembarking again was smooth. BA are one of my favourite airlines and were up to standard on this and the return flight

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Herlaping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Great service!Great price!
Worth a look as often better price than low cost airlines
Good luggage allowance and lounges are a bonus.

Thank _jbm4y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018 via mobile

I travelled in First Class expecting enough room and space for my one carryon piece of luggage a humble briefcase .
My allocated seat was in the center aisle .
When I saw it I was shocked how small it was .
I actually asked a stewardess if this was actually First Class !
The seats by the windows were a bit bigger
I saw one unoccupied and asked if I could move .
I was told that the entertainment system did not work
Being desperate for a little more space I moved after « permission was granted ! »
This plane only had luggage storage along the sides so none in the centre .
Therefore half the usual space .
There was a shortage of space .
A stewardess quietly agreed .
I had to remind myself that this was BA First not a budget airline .
I will avoid BA for long haul in future .

( Short flights such as Nice to London even in Club are very much reduced in space now too but to Heathrow BA is the only carrier !
Come back Air France !)

There are other much roomier First Class cabins available on most routes .
The prices are similar making BA very expensive and therefore poor value .
All very sad when BA First was something to look forward to and enjoy.
Not now sadly.

1  Thank raymontecarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2018

Heard some negative things about British Airways so my expectations was not high. I have to say, this is still one of the best airlines in Europe!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Håkan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC