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“Low cost and grrrr”
Review of Arkia Israel Airlines


Reviewed 4 January 2020 via mobile

Flight out was OK. Some points to note:
- conflicting info on their website but it is a low cost airline and you are charged for a suitcase (as said on the ticket email to be fair). This wasn't to much but you have to pay at the airport
- likewise with food. They sell kosher sandwiches and pot noodles on the plane
- staff generally quite friendly and good natured

However our return flight was on a Friday at 8 am on a Friday and they changed it at late notice, but to their credit send an email (literally 100+ times) the night before that the flight is delayed 3 hours. The new time didn't work for us as we keep shabbat and the new time wouldn't get us home in time. No late night customer service left us somewhat high and dry

I would still fly with them if they were cheap enough and I didn't mind a bit of schedule risk

Date of travel: January 2020
    • Seat comfort
    • Customer service
    • Legroom
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    • Value for money
Thank d1sambiguate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 719 reviews

Reviewed 11 December 2019

Luggage allowence only 7 kg for small suitcase and no handbage allowence for basic economy seat. When i tried to connect arkia to add a suitcase it was imposible, i tried their web-sight/email/whatsapp. Apparently when buying from opodo you do not receive a reference number arkia supports.

My recomendation is if the price is not significantly cheaper better go to another company

Date of travel: December 2019
1  Thank Eficom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2019

No check in before flight , long lines to check-in in airport ,
the plain was new and clean but the service was average .
there was delays in take off and land .
the tickets was not cheep for low coast flight

Date of travel: August 2019
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    • Check-in and boarding
Thank Yan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2019 via mobile

Bought the ticket 6 months in advance.
The flight was supposed to depart at the morning, arrived at the airport-the flight was postponed in 13 hours without a notice.
Got stuck in bucharest for the whole day.
Bad company.

Date of travel: October 2019
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Thank 689aviady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2019

We used the fisrt flight from Israel to South India for our 24 day trip. The hours were satisfactory. The food was good but not special. the sits normal. The service satisfactory.

Date of travel: September 2019
    • Seat comfort
    • Customer service
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    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Nimrod J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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