We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First time on ANA”
Review of ANA (All Nippon Airways)


Reviewed 24 September 2017

This was my first flight on ANA and I love it. The staff was nice and the chairs were conferrable. I really like the food they provided for us and like to fly with them next time we head back to the US.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,460)
Traveller rating
Traveller type
Time of year
Language
  • More languages

212 - 216 of 4,460 reviews

Reviewed 23 September 2017

Easy check in at airport, could've done it on line. The flight was delayed on takeoff as waiting for connecting passengers (I always find that reassuring). Complementary cold drinks (non alcoholic) during flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Linda_Laleston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017

The flight was pretty full. Be standing near the entrance line so you can get to your seat faster. There was a wrap around line at the gate. The flight attendants come around with clear bag with some bake goods, water and tissues. The movie selection was good. Not of fan of the food but did enjoy the breakfast.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Charl0tte2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2017 via mobile

ANA
Another dreadful cheap carrier
If you want quality or help don't look here
I'm a Gold member 1K
Useless with these guys
They sit my wife and i apart
No upgrades
Lousy dirty old seats
Food ?? Ha. Won't even go there
Again. You've been warned

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
2  Thank derekbnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

The airline was normal just like any other, food and aircraft the leg space it was all normal like other but the service!!!! Amazing amazing air hostess and the service was just fab! They were so very happy to be serving us it's amazing. Would always fly with them if they are available on the routes I wanna travel. The prices were great and everything was just awesome. No complaints at all! If you haven't flown on this airline, you must do! You will experience service on another level!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank hannah198455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC