We purchased two round trip tickets prior to the pandemic to attend a wedding.The flights were cancelled due to Covid-19 restrictions. Alaska Air told us our only option was to take a credit. They were not giving refunds.Their excuse was that if they gave us a refund they would have to give all the other people whose plans were cancelled due to Covid a refund also. What a joke ! I would not recommend this airline to anyone. Alaska's refund policy is one big scam to keep customers money when their flights are cancelled.We are unable to reschedule due to the pandemic which makes a credit useless to us.