I have been flying this route for 20 years. I love ALASKA AIRLINES, their Crew, and their Airport Staff.
I have been flying this route for 20 years. I love ALASKA AIRLINES, their Crew, and their Airport Staff.
4,977 - 4,981 of 16,130 reviews
After month's of complaint's, no resolutions and being ignored by Diana Shaw, the VP of Customer Service, I've taken my travel to a different airline. Disappointing at best since being a long time gold & 75K gold Alaska Mileage partner!
We love flying Alaska Air. Great service from start to finish. Ticketing, seat selection, pre-ordering meals, gate agents and flight crew were all amazing
The flight was decent. The plane was new and clean/comfortable. The reason I only gave 3 stars, we arrived for our flight at SFO international terminal. We were told that our flight although an international flight was flying out of the domestic terminal. We spent 35-40 mins racing to the other terminal via elevators, escalators and airtram. When we revised our initial info from Alaska none of these details were included.
Professional, timely and comfortable service. Great airline a must in the Northwest every time. In flight service was great and with a smile. Always feels welcoming