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“Above awesome”
Review of Alaska Airlines


Reviewed 21 February 2018 via mobile

Flight crew is always courteous. But this particular flight somebody had a possible heart attack, and the crew was awesome. Handled the critical medical situation -yet remained calm and professional. Well done!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank debdebHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,251 - 2,255 of 8,694 reviews

Reviewed 21 February 2018

We flew premier and had lots of legroom and got to board earlier which meant we got our luggage on above the seats. We also got a larger snack package. I found out later we could have had free alcoholic drinks. The crew was great and the ride was smooth.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank NenaOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018

Mexico in under 5 hours! Why take a flight with an interim stop? This flight doesn't fly everyday. It serves the Cabo timeshare crowd and it is always full. So make your reservations early. Coming back from Cabo if you take a one stop flight, remember that you have to repack that bottle of tequila after clearing customs and before boarding your connecting flight. Yet another reason to fly non-stop.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dave_Sherri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018 via mobile

I always need to book our flight way in advance.......which you have to do because it is the one and only non stop service from Tampa to Seattle. They either don’t release their seats or only have some available to select at the time of booking. When I fly Alaska, I call and tell them that my husband almost died from a blood clot and needs an aisle seat in economy plus because he needs to frequently stand up and take some walks to keep his blood flowing. NO, they never ever allowed me to select a seat!
This last flight in Feb was outrageous because he ended up in a middle row because they said the plane had no other seats. This is ridiculous because this is a medical issue!
The food selection on a 6 hr flight at 5 PM was pathetic. Only a Mexican chicken dish was available as a meal unless you wanted one of their snacks...Not even a sandwich!!!??? The chicken dish was a waste of money because Icouldn't even eat it. I WILL RETHINK FLYING Alaska airlines.
My only compensationwas a $25.00 credit

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank janiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2018

We travel to Mexico with 9ft paddle boards a few times a year & always fly Alaska. They have the lowest board fees, the best prices & flight options, good inflight food & good, friendly service. About to book another flight!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank kassmonroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC