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“Budget airline with decent service”
Review of Alaska Airlines


Reviewed 4 weeks ago via mobile

Easy check in at 7am. Boeing 737-900 seats are 3x3 in economy so a little tight. But surprisingly it was comfortable.
In flight entertainment is available but you have to 1st download the gogo entertainment app before you take off. Its free and works in conjunction with the planes WiFi. Streams movies, and TV to your phone or tablet.
Food is avaiable but you need to pay for it. Shouldn't cost you more than $10 USD for a meal.
Staff friendly and efficient.
Paid alot more and got alot less!
Recommend.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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293 - 297 of 6,068 reviews

Reviewed 4 weeks ago

Our flight was delayed 4 hours out of Calgary, the check in staff were very busy trying to get new flight connections for passengers. We missed our connection to Australia but Alaska Airlines looked after us and accommodated us in Seattle airport at a lovely hotel and rebooked us for the next day. Have flown with Alaska several times and they have been good to fly with.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank PamF47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Alaska Airlines consistently offers good service at competitive prices. Their frequent-flier program is one of the best in the nation.

    • Seat comfort
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

Recently flew up to Portland from Tucson direct, the plane an E75 was excellent, very comfortable and service up by Shanania (sp) was excellent and the service on return flight by Louise was excellent. Highly recommend this flight and carrier

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank rick14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

We were on the early shuttle to Seattle for our connecting flight to Kona. We decided to check bags (we rarely do this) but checked 2 bags in Portland to Kona. Pane was boarded and ready to go on time, but it was noon at SeaTac and we had to wait several minutes to even leave the gate to taxi. I counted about 12 jets in front of us:( 45 minutes or so later the captain notified us we had burned too much fuel and had to return to get it topped off. Interesting the whining around us. What are these other passengers thinking? This is a Non-Stop flight over the Pacific.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KimMac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC